Shop Policies
Privacy Policy
At Rosina B, we are committed to protecting your privacy and handling your personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Rosina B is the data controller responsible for your personal information.
Contact Details:
Email: rosinabclothing@hotmail.com
Information We Collect
We may collect the following information when you use our website or place an order:
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Name
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Billing and delivery address
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Email address
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Telephone number
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Payment information (processed securely through our payment providers)
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Order history
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Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Provide customer support
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Communicate with you regarding your orders
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Improve our website and services
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Prevent fraud and maintain website security
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Comply with legal obligations
Where you have opted in, we may also use your email address to send marketing communications.
Legal Basis For Processing
We process your personal data on the following legal bases:
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Performance of a contract (to fulfil your order)
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Compliance with legal obligations
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Legitimate business interests
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Consent (for marketing communications and certain cookies)
Sharing Your Information
We may share your information with trusted third parties including:
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Payment providers
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Delivery and courier services
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Website hosting providers
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Marketing and analytics providers
We only share information necessary for them to perform their services.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal and accounting obligations.
Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent where applicable
To exercise your rights, please contact us using the details above.
Marketing Communications
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: rosinabclothing@hotmail.com
If you are unhappy with how we process your data, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO).
Cooke Policy
This Cookie Policy explains how Rosina B uses cookies and similar technologies when you visit our website.
What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide information about how the website is used.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the operation of our website and enable core functionality such as:
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Shopping basket functionality
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Secure checkout
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Account login
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Website security
These cookies cannot be switched off.
Analytics Cookies
These cookies help us understand how visitors use our website by collecting anonymous information such as:
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Number of visitors
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Pages viewed
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Time spent on the website
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Website performance
Marketing Cookies
These cookies may be used to:
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Measure advertising effectiveness
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Deliver relevant advertisements
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Track website visits from marketing campaigns
These cookies are only used where you have provided consent.
Managing Cookies
When you first visit our website, you will be asked whether you wish to accept non-essential cookies.
You can change your cookie preferences at any time through our cookie settings tool or through your browser settings.
Please note that disabling certain cookies may affect website functionality.
Third-Party Services
We may use third-party services such as:
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Google Analytics
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Payment providers
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Social media platforms
These services may place cookies on your device in accordance with their own privacy policies.
Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page.